Privacy Policy

Last updated: January 1, 2025

1. Introduction

PRO HEALTHCARE SERVICING LLC ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pro-healthcare-servicing.com, use our services, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business name, mailing address, and other information you voluntarily provide through our contact forms or applications.
  • Business Information: Business type, revenue information, funding needs, and other financial details relevant to evaluating funding applications.
  • Technical Information: IP address, browser type, operating system, referring URLs, page views, and other usage data collected automatically through cookies and similar technologies.
  • Communication Data: Records of correspondence, including emails, phone calls, and text messages exchanged with our team.

3. How We Use Your Information

We use the information we collect to:

  • Process and evaluate your funding applications
  • Communicate with you about our products, services, and your application status
  • Provide customer support and respond to your inquiries
  • Send marketing communications (with your consent)
  • Improve our website, services, and user experience
  • Comply with legal obligations and enforce our terms
  • Detect and prevent fraud or other harmful activities

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Partners: Trusted financial institutions and lending partners involved in processing your funding application.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

5. SMS & Text Message Communications

If you opt in to receive SMS or text messages from PRO HEALTHCARE SERVICING LLC, the following terms apply:

  • We may send you recurring marketing and promotional SMS/MMS messages using an automated telephone dialing system (ATDS), including offers, updates, and information about our financial products and services.
  • Message frequency varies; you may receive up to 4 messages per month.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • You may opt out at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message.
  • For assistance, reply HELP to any message or contact us at erwin@pro-healthcare-servicing.com.
  • Consent is NOT a condition of purchase. You are not required to consent to SMS messaging to use our services or receive funding.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of the data we hold about you
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at erwin@pro-healthcare-servicing.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

PRO HEALTHCARE SERVICING LLC
8315 Lee Highway Suite 202
Fairfax, VA 22031
Email: erwin@pro-healthcare-servicing.com